Telehealth + Pharmacy, One Team
From Prescription to Doorstep
EverSpring is an Intellectual and Developmental Disabilities (IDD) telehealth provider uniquely backed by its own full-service pharmacy. When our clinicians prescribe, EverSpring Pharmacy fills and delivers — no extra steps, no gaps in care.
EverSpring Pharmacy Track Record
1M+
Prescriptions Filled Annually
40+
States Licensed
72%
Medication Error Reduction
99.3%
On-Time Delivery Rate
*Statistics reflect EverSpring Pharmacy's track record across partner agencies.
The Problem with Disconnected Care
Most IDD providers use one organization for telehealth and another for pharmacy. That gap creates friction your staff feels every day.
The Old Way
Clinician prescribes
Staff calls pharmacy
Wait for prior auth
Pharmacy fills
Arrange delivery
Hope it arrives on time
Manually update records
7 steps. Multiple organizations. Countless phone calls.
With EverSpring
Clinician prescribes
Done.
EverSpring Pharmacy handles everything else — prior auth, fill, compliance packaging, delivery, and record updates.
2 steps. One team. Zero phone tag.
Your Pharmacy Partner
EverSpring Pharmacy — 18 Years of IDD Excellence
Founded in 2008, EverSpring Pharmacy specializes in long-term care pharmacy for IDD communities, senior living, and behavioral health. When it comes to the unique medication needs of your residents, there is no more experienced partner.
Multi-Dose Strip Packaging
Medications individually sealed in time-labeled, color-coded strips organized by resident. Replaces error-prone bingo cards and bubble packs. Verified pill-by-pill with compliance packaging software.
72%
reduction in medication errors
in partner group homes
Direct Delivery to Your Door
The prescription flows automatically from the clinician to the pharmacy to your door — your staff doesn't coordinate a thing. 99.3% on-time rate, including after-hours and weekends.
eMAR Auto-Population
Prescription and delivery data flows directly into your eMAR system. We integrate with the major IDD eMAR platforms your homes already use. No manual data entry.
24/7 Emergency Delivery
Urgent medication needs don't wait for business hours, and neither do we.
Genetic Testing for Better Prescribing
A simple test that helps our clinicians find the right medication at the right dose — the first time, not the fifth.
Prior Authorization Specialists
Our in-house team navigates insurance requirements so your staff doesn't have to.
Insurance Coordination
We work directly with payers to maximize coverage and minimize out-of-pocket costs for residents.
The Closed-Loop Advantage
Every Step of the Medication, One Team
Because the clinician and pharmacy are the same organization, nothing falls through the cracks. Medication changes are communicated instantly — no faxing between unrelated companies, no waiting for callbacks.
Clinician Visit
Telehealth encounter with an IDD-trained clinician
Prescription
E-prescribed directly to EverSpring Pharmacy — no faxes
Pharmacy Fill
Prior auth, insurance coordination, and fill — handled internally
Compliance Packaging
Multi-dose packets organized by resident, day, and time
Delivery
Delivered directly to your group home — no calls, no coordination
Administration Support
Clear labeling and packaging so staff administer with confidence
Refill Management
Automatic refill coordination — no calls, no missed doses
Instant
Medication changes communicated in real time
Zero Faxes
No paper shuffling between unrelated organizations
Full Visibility
Real-time status on whether medications were filled and delivered
What This Means for Your Staff
Integration isn’t just a technology story. It’s a people story. Here’s what changes on the ground.
Less Phone Tag
No more calling pharmacies, chasing prescriptions, or following up on deliveries. Your staff stays focused on residents, not on hold.
Medication Safety
Compliance packaging organized by resident, day, and time of administration — so staff can administer with confidence every time.
More Time for Care
When the pharmacy burden lifts, staff spend their time where it matters most — with the people they care for.
No Cost to Your Agency
Telehealth visits are billed directly to the resident’s Medicare or Medicaid insurance. Pharmacy services are billed through the resident’s existing coverage. Your agency pays nothing.
See the Difference Integration Makes
One clinician visit. One pharmacy. One team that follows through from prescription to doorstep. Let us show you how it works.