HIPAA Notice of Privacy Practices

We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and follow the practices described in this Notice while it is in effect. We reserve the right to change our privacy practices and the terms of this Notice. Revised Notices will be posted on our website and available upon request.

Treatment

We use your PHI to provide, coordinate, and manage your healthcare, including telehealth visits, prescription processing, and care follow-up. We may share your PHI with pharmacists, specialists, or other providers involved in your care.

Payment

We may use and disclose your PHI to bill and receive payment for services, including submitting claims to insurers and verifying coverage.

Healthcare Operations

We may use your PHI for quality improvement, training, compliance reviews, and other operational activities.

Other Permitted Disclosures

We may also disclose PHI as required by law (e.g., public health reporting, law enforcement, court orders), to avert a serious threat to health or safety, or with your written authorization for other purposes.

• Right to Access: You may request a copy of your medical records and PHI. We will respond within 30 days.
• Right to Amend: You may request that we correct inaccurate or incomplete PHI.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
• Right to Restrict: You may request restrictions on how we use or disclose your PHI, though we are not always required to agree.
• Right to Confidential Communications: You may request that we contact you at a specific phone number or address.
• Right to a Paper Copy: You may request a paper copy of this Notice at any time.
• Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights at www.hhs.gov/ocr. We will not retaliate against you for filing a complaint.

We make reasonable efforts to use, disclose, and request only the minimum amount of PHI necessary to accomplish the intended purpose.

We implement administrative, physical, and technical safeguards to protect electronic PHI from unauthorized access, use, or disclosure, in accordance with the HIPAA Security Rule.

In the unlikely event of a breach of your unsecured protected health information, we will notify you as required by federal and state law.

To exercise your rights or report a privacy concern, contact our HIPAA Privacy Officer:

Privacy Officer, EverSpring Care / EverSpring Pharmacy
1884 Lackland Hill Parkway, Suite 6
St. Louis, MO 63146
Email: info@everspringrx.com
Phone: 855-284-1038